If you decided to transfer a domain, you need to start the transfer procedure in your domain provider dashboard. After that, you will obtain "transfer code".
In order to know where is the transfer code for a domain registered with Short.cm, you need to send a request to domains at Short.cm.
Note: You should use the same email as for Short.cm.
Please, avoid using Short.cm domains for hosting the main website. For this purpose, there are plenty of great companies that can help you much better than we can. Our primary goal is URL shortening.
IMPORTANT: after registration a new domain, it can take some time before you will be able to transfer it from one domain provider to another. Thereby, pay attention to the fact that once a domain has been registered with Short.cm, you could not be able to move it to another domain provider immediately.